Frequently Asked Questions

What do I do if I have questions about my loan?

Contact us by phone/call/text at 1888-612-1002 or email support@irc-ceo.org. You can visit our help center to find answers to many commonly asked questions - https://support.irc-ceo.org

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

How do I get the Title to my vehicle?

Once you have paid your auto loan off in full we will send you your title within 10-business days.

What is my payoff?

Contact us to see exactly what your payoff is on your auto loan, your most recent transaction balance is not your payoff, is may be very close but is not exactly your payoff.

Does my loan have Gap Insurance?

Contact us to inquire if your loan has Gap insurance, this is a specific detail that is unique to every loan.

How do I submit an application?

We do not accept applications through this portal. All applicants must be referred to us by one of our partners. Contact us to learn more.

Can I Make payments online?

Yes, you can make payments anytime online. We accept eChecks, and Debit Card payments 24/7